Returns are accepted for exchange or store credit within 30 days of receipt for an item in its original condition with original packaging. This does not include shipping costs.
All items on sale are final sale. No returns will be accepted.
All gold orders are made to order and are not applicable for exchange.
Shipping fees cover the cost of shipping and handling. For international orders (outside of Canada), items are subject to all duties and taxes imposed by your country and will be billed to you separately by the carrier. If an item needs to be returned for any reason other than manufacturer’s defect, all shipping fees related to the returned item are the customer’s responsibility.
All custom orders are final sale. This includes any custom changes to an existing design (i.e. dimensions, colour, stone size), smaller or larger sizes than what is indicated on our website, and one-off designs.
If you have any questions or concerns please contact firstname.lastname@example.org.