All custom orders are final sale. This includes any custom changes to an existing design (i.e. dimensions, colour, stone size), smaller or larger sizes than what is indicated on our website, and one-off designs.
All custom design projects typically require a minimum of 4-8 weeks to complete.
A deposit is required to commence production on all custom orders. Payment schedules can be customized based on your needs.
In the event that a customer decides not to continue to completion with a custom order once a deposit has been made, there will be no refund for work already completed up to the point of cancellation.
For more information, or to inquire about a custom project, please refer to the CUSTOM section on our website.