We provide a two-year warranty on all of our jewellery from the date of the final invoice. If any issues arise in within this period beyond normal wear and tear, we will repair your jewellery free of charge. It is your responsibility to ship and insure your jewellery to our facility. Heather Rathbun Jewellery Design will return your piece insured once repaired.
Any damage caused that is not due to a manufacturing defect is not covered under the warranty.
Items purchased beyond the warranty period, as well as damaged pieces can be repaired by Heather Rathbun Jewellery Design. Fees for this service will vary according to the extent of repair. If you are in need of a repair, please refer to the Repairs + Returns section for more information.
Please refer to our Care Instructions for proper handling of all our products. Failure to follow these instructions could result in the voiding of a warranty.